- Wed Jan 07, 2026 11:02 am#20891
The role of Customer Service & International Sales Executive at Luxdon Travel Management requires you to act as the primary point of contact for clients seeking travel solutions. You’ll manage calls, handle bookings, and ensure customers receive accurate information about flights, hotels, and packages. This is a full-time position based in Dhaka’s Gulshan area, with a focus on supporting both domestic and international clients. Your ability to communicate clearly in English and adapt to different cultural needs will be key to success.
• Fluency in English is essential, with strong listening and speaking skills to handle international calls.
• Proficiency in customer service principles, including patience, problem-solving, and empathy, is critical.
• Familiarity with travel industry terminology and product knowledge about flights, visas, and Umrah packages will set you apart.
• Experience in call centers or sales roles, particularly in the travel or hospitality sectors, is highly valued.
• A track record of meeting or exceeding targets, whether through sales or service quality, will strengthen your application.
• Strong organizational skills to manage multiple tasks, such as booking changes and client follow-ups, efficiently.
• Adaptability to work during night shifts and maintain professionalism under pressure.
Employers in Bangladesh often prioritize candidates with hands-on experience in similar roles. Highlight any previous work in customer service, sales, or travel-related fields. If you’ve worked with NGOs or INGOs, emphasize your ability to handle diverse client needs and maintain confidentiality. For freshers, focus on your willingness to learn, adaptability, and any relevant internships or projects. Compliance with company protocols and attention to detail in record-keeping are also important.
Your education and certifications should reflect your commitment to the field. A bachelor’s degree in business, marketing, or a related area is required. Include any additional training in customer service, sales techniques, or CRM software. Certifications in hospitality management or travel industry standards can add value. Present your academic background clearly, ensuring it aligns with the role’s requirements.
Familiarity with tools like CRM systems, booking platforms, and communication software is practical. While theoretical knowledge is important, employers in Bangladesh prefer candidates who can demonstrate real-world application. For example, knowing how to use a booking system to process cancellations or track client interactions will show you’re ready for the role. Avoid listing software names without explaining how you’ve used them.
Interviews in Bangladesh often test your confidence, communication, and understanding of the company. Prepare by researching Luxdon’s services, such as visa processing and Umrah packages, and be ready to discuss how your skills match their needs. Practice answering questions about your experience, problem-solving approach, and ability to handle stress. Be honest about gaps in experience, but frame them as opportunities for growth.
1. Review the job description thoroughly to align your answers with the role’s expectations.
2. Prepare 2–3 specific examples of past work that showcase your customer service or sales skills.
3. Practice explaining your motivation for joining Luxdon and how your goals match the company’s mission.
4. Dress professionally and arrive early to demonstrate respect for the process.
5. Bring copies of your resume, certificates, and any relevant project work to reinforce your qualifications.
Before finalizing your application, ensure all documents are organized and free of errors. Include references from previous employers or mentors who can vouch for your reliability. Be ready to discuss your field readiness, such as how you’ll manage night shifts or handle sensitive client information. Bangladeshi employers value punctuality, honesty, and a proactive attitude—showcasing these traits will make your application stand out.
• Fluency in English is essential, with strong listening and speaking skills to handle international calls.
• Proficiency in customer service principles, including patience, problem-solving, and empathy, is critical.
• Familiarity with travel industry terminology and product knowledge about flights, visas, and Umrah packages will set you apart.
• Experience in call centers or sales roles, particularly in the travel or hospitality sectors, is highly valued.
• A track record of meeting or exceeding targets, whether through sales or service quality, will strengthen your application.
• Strong organizational skills to manage multiple tasks, such as booking changes and client follow-ups, efficiently.
• Adaptability to work during night shifts and maintain professionalism under pressure.
Employers in Bangladesh often prioritize candidates with hands-on experience in similar roles. Highlight any previous work in customer service, sales, or travel-related fields. If you’ve worked with NGOs or INGOs, emphasize your ability to handle diverse client needs and maintain confidentiality. For freshers, focus on your willingness to learn, adaptability, and any relevant internships or projects. Compliance with company protocols and attention to detail in record-keeping are also important.
Your education and certifications should reflect your commitment to the field. A bachelor’s degree in business, marketing, or a related area is required. Include any additional training in customer service, sales techniques, or CRM software. Certifications in hospitality management or travel industry standards can add value. Present your academic background clearly, ensuring it aligns with the role’s requirements.
Familiarity with tools like CRM systems, booking platforms, and communication software is practical. While theoretical knowledge is important, employers in Bangladesh prefer candidates who can demonstrate real-world application. For example, knowing how to use a booking system to process cancellations or track client interactions will show you’re ready for the role. Avoid listing software names without explaining how you’ve used them.
Interviews in Bangladesh often test your confidence, communication, and understanding of the company. Prepare by researching Luxdon’s services, such as visa processing and Umrah packages, and be ready to discuss how your skills match their needs. Practice answering questions about your experience, problem-solving approach, and ability to handle stress. Be honest about gaps in experience, but frame them as opportunities for growth.
1. Review the job description thoroughly to align your answers with the role’s expectations.
2. Prepare 2–3 specific examples of past work that showcase your customer service or sales skills.
3. Practice explaining your motivation for joining Luxdon and how your goals match the company’s mission.
4. Dress professionally and arrive early to demonstrate respect for the process.
5. Bring copies of your resume, certificates, and any relevant project work to reinforce your qualifications.
Before finalizing your application, ensure all documents are organized and free of errors. Include references from previous employers or mentors who can vouch for your reliability. Be ready to discuss your field readiness, such as how you’ll manage night shifts or handle sensitive client information. Bangladeshi employers value punctuality, honesty, and a proactive attitude—showcasing these traits will make your application stand out.
