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Discussion on job preparation guideline
#12461
The role of a Telesales Executive at Bdjobs.com Limited involves contacting potential and existing clients to promote the company's products, collect feedback, handle customer issues, and achieve sales targets. As this position is in Dhaka (Kawran Bazar), it requires candidates to have local experience or be familiar with the Bangladesh job market.

Key Skills and Competencies:
• Excellent communication and interpersonal skills
• Prior tele-sales or customer service experience
• Strong convincing and negotiation abilities
• Ability to understand customer needs and offer suitable solutions
• Positive attitude, patience, and ability to handle diverse customer types
• Basic computer skills for maintaining call logs and records

Experience Emphasis:
Candidates should highlight any relevant experience in the following sectors: leasing, training institutes, advertising agencies, software companies, IT-enabled services, newspapers/magazines, web media/blogs, or e-commerce. Fresh graduates are encouraged to apply if they can demonstrate strong communication and basic computer skills.

Education and Certifications:
Present your highest academic qualification along with any relevant certificates from the provided link for assessment of eligibility. Ensure you complete the course and take part in the examination after clicking on the given link. A certificate upon passing will be required for interview calls, so bring a copy during interviews.

Tools and Systems Knowledge:
Familiarity with CRM (Customer Relationship Management) systems or similar tools used for customer interactions would be beneficial. Basic understanding of call center operations is also helpful.

Interview Preparation:
1. Prepare to answer common questions about your communication skills, previous experience in sales or customer service, and how you handle difficult customers.
2. Demonstrate your ability to work under pressure with examples from past experiences if available.
3. Highlight any relevant certifications you have obtained through the provided link.
4. Show enthusiasm for working in a team environment and handling customer feedback effectively.

Local Expectations:
Bangladeshi interviewers might ask about local market insights or specific industry knowledge. Be ready to discuss your understanding of the Bangladesh job market, particularly regarding the telesales sector.

Final Readiness Checks:
1. Ensure you have all necessary documents such as ID card, degree certificate, and any tele-sales experience proof.
2. Have a positive attitude and be prepared for role-playing exercises during interviews.
3. Dress appropriately according to local professional standards.
4. Prepare references or past work experiences that can vouch for your skills.

Professional Behavior:
Adhere to professional behavior norms in Bangladesh by maintaining punctuality, showing respect towards interviewers, and being polite throughout the process.

Documents to Carry:
Bring copies of all required documents including ID card, degree certificate, and tele-sales experience proof if applicable.

References:
If asked, provide references that can vouch for your skills and experiences.
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