- Fri Jan 16, 2026 3:10 am#25910
The role of a Telemarketing Specialist at Waveko Enterprises involves promoting solar energy solutions through phone calls, connecting with customers to explain benefits, and organizing follow-ups for solar specialists. In Bangladesh, this position is key to expanding renewable energy adoption, especially in urban areas like Dhaka. The job blends customer engagement with administrative tasks, requiring a balance of communication and organizational skills.
• Employers typically expect strong verbal communication to explain solar benefits clearly
• Proficiency in using CRM tools like Salesforce or HubSpot for tracking interactions
• Ability to handle both outbound calls (cold outreach) and inbound queries confidently
• Knowledge of basic data entry and spreadsheet tools for managing customer details
• Familiarity with solar energy concepts, such as cost savings and environmental impact
• Willingness to follow structured call scripts while adapting to customer needs
Candidates should highlight experience in call centers, BPO roles, or telecom sectors, especially if they’ve handled customer inquiries or lead generation. Local experience in promoting solar or renewable energy projects is a plus, as it shows understanding of Bangladesh’s energy landscape. Freshers are welcome, but emphasizing any relevant training or internships can strengthen applications.
• Present education qualifications like O Level, SSC, or a diploma in computer science prominently
• Include certifications in customer service or CRM training if available
• Mention any prior work in data entry, telecommunication, or sales to align with job requirements
Practical software knowledge should focus on real-world applications rather than theoretical concepts. For example, knowing how to input customer data into a CRM system, generate reports, or use call recording tools. Basic computer literacy is essential, as tasks involve managing contact lists and tracking call outcomes.
1. Research Waveko’s solar projects to understand their focus areas
2. Prepare responses for common questions about solar energy benefits and cost savings
3. Practice answering how to handle objections or technical queries about solar systems
4. Rehearse scenarios for escalating complex issues to supervisors
5. Review company policies on data privacy and call scripting to show preparedness
Bangladeshi employers often value punctuality, teamwork, and a proactive attitude. During interviews, be ready to discuss how you’ll maintain a positive tone during calls and meet targets. Highlight your ability to work independently while collaborating with sales teams. If applying for an office role, dress professionally; if remote, ensure a quiet, distraction-free workspace.
• Ensure your CV includes recent work experience, even if short-term or part-time
• Provide two professional references, preferably from previous call center roles
• Confirm your availability for interviews and readiness to start work
• Maintain a clean, organized workspace to reflect professionalism
• Stay updated on solar energy trends to engage customers effectively
• Employers typically expect strong verbal communication to explain solar benefits clearly
• Proficiency in using CRM tools like Salesforce or HubSpot for tracking interactions
• Ability to handle both outbound calls (cold outreach) and inbound queries confidently
• Knowledge of basic data entry and spreadsheet tools for managing customer details
• Familiarity with solar energy concepts, such as cost savings and environmental impact
• Willingness to follow structured call scripts while adapting to customer needs
Candidates should highlight experience in call centers, BPO roles, or telecom sectors, especially if they’ve handled customer inquiries or lead generation. Local experience in promoting solar or renewable energy projects is a plus, as it shows understanding of Bangladesh’s energy landscape. Freshers are welcome, but emphasizing any relevant training or internships can strengthen applications.
• Present education qualifications like O Level, SSC, or a diploma in computer science prominently
• Include certifications in customer service or CRM training if available
• Mention any prior work in data entry, telecommunication, or sales to align with job requirements
Practical software knowledge should focus on real-world applications rather than theoretical concepts. For example, knowing how to input customer data into a CRM system, generate reports, or use call recording tools. Basic computer literacy is essential, as tasks involve managing contact lists and tracking call outcomes.
1. Research Waveko’s solar projects to understand their focus areas
2. Prepare responses for common questions about solar energy benefits and cost savings
3. Practice answering how to handle objections or technical queries about solar systems
4. Rehearse scenarios for escalating complex issues to supervisors
5. Review company policies on data privacy and call scripting to show preparedness
Bangladeshi employers often value punctuality, teamwork, and a proactive attitude. During interviews, be ready to discuss how you’ll maintain a positive tone during calls and meet targets. Highlight your ability to work independently while collaborating with sales teams. If applying for an office role, dress professionally; if remote, ensure a quiet, distraction-free workspace.
• Ensure your CV includes recent work experience, even if short-term or part-time
• Provide two professional references, preferably from previous call center roles
• Confirm your availability for interviews and readiness to start work
• Maintain a clean, organized workspace to reflect professionalism
• Stay updated on solar energy trends to engage customers effectively
