- Mon Jan 19, 2026 8:39 am#27552
The role of Executive/Sr. Executive - Ticketing & Reservation involves managing air ticket bookings for both domestic and international flights, ensuring compliance with airline and international aviation standards. In Bangladesh, this position is critical for travel agencies and airlines, requiring precision in handling reservations, cancellations, and customer inquiries. The candidate must balance technical expertise with customer service skills to support both clients and internal teams effectively.
• Employers in Bangladesh typically prioritize candidates with strong familiarity with GDS systems like Amadeus, Sabre, or Galileo
• Proficiency in IATA regulations and airline fare rules is non-negotiable for this role
• Excellent communication in English and Bangla is essential, as clients and colleagues often require direct interaction
• Attention to detail and accuracy are paramount to avoid errors in fare calculations or booking records
• Ability to manage multiple tasks under pressure, especially during peak travel seasons
• Experience in coordinating with airlines, sales teams, and accounts departments is highly valued
When emphasizing experience, focus on roles in travel agencies or airlines where you’ve handled ticketing processes, processed refunds, or managed booking records. Highlight any compliance work, such as ensuring adherence to IATA rules, or field-based tasks like resolving client disputes. Local experience in Bangladesh’s travel sector is particularly advantageous, as it demonstrates understanding of regional market dynamics.
• Present your Bachelor’s degree prominently on your resume, along with certifications in GDS systems or IATA training
• Include any relevant training programs, such as courses in Amadeus or Sabre, to showcase technical readiness
• Mention certifications like IATA Travel Centre or airline-specific training to strengthen your profile
Knowledge of tools like Amadeus, Sabre, or Galileo should be framed through practical examples, such as how you used these systems to generate reports or resolve booking discrepancies. Familiarity with MS Office and email is standard, but emphasize your ability to streamline workflows using these tools.
1. Research the company’s operations in Dhaka to understand their ticketing processes and client base
2. Prepare answers for questions about handling complex booking scenarios, such as fare rule conflicts or last-minute cancellations
3. Practice explaining your experience with GDS systems using specific examples, like troubleshooting a booking error
4. Rehearse responses to questions about teamwork, problem-solving, and meeting deadlines under pressure
5. Mock interviews can help you articulate your skills confidently in a real-world context
Before applying, ensure all documents are organized: a polished resume, degree certificates, and any relevant certifications. Secure references from previous employers or colleagues in the travel industry to vouch for your reliability. Demonstrate field readiness by practicing GDS system navigation and reviewing IATA regulations. Professional behavior, such as punctuality and respectful communication, will leave a lasting impression on Bangladeshi employers.
• Employers in Bangladesh typically prioritize candidates with strong familiarity with GDS systems like Amadeus, Sabre, or Galileo
• Proficiency in IATA regulations and airline fare rules is non-negotiable for this role
• Excellent communication in English and Bangla is essential, as clients and colleagues often require direct interaction
• Attention to detail and accuracy are paramount to avoid errors in fare calculations or booking records
• Ability to manage multiple tasks under pressure, especially during peak travel seasons
• Experience in coordinating with airlines, sales teams, and accounts departments is highly valued
When emphasizing experience, focus on roles in travel agencies or airlines where you’ve handled ticketing processes, processed refunds, or managed booking records. Highlight any compliance work, such as ensuring adherence to IATA rules, or field-based tasks like resolving client disputes. Local experience in Bangladesh’s travel sector is particularly advantageous, as it demonstrates understanding of regional market dynamics.
• Present your Bachelor’s degree prominently on your resume, along with certifications in GDS systems or IATA training
• Include any relevant training programs, such as courses in Amadeus or Sabre, to showcase technical readiness
• Mention certifications like IATA Travel Centre or airline-specific training to strengthen your profile
Knowledge of tools like Amadeus, Sabre, or Galileo should be framed through practical examples, such as how you used these systems to generate reports or resolve booking discrepancies. Familiarity with MS Office and email is standard, but emphasize your ability to streamline workflows using these tools.
1. Research the company’s operations in Dhaka to understand their ticketing processes and client base
2. Prepare answers for questions about handling complex booking scenarios, such as fare rule conflicts or last-minute cancellations
3. Practice explaining your experience with GDS systems using specific examples, like troubleshooting a booking error
4. Rehearse responses to questions about teamwork, problem-solving, and meeting deadlines under pressure
5. Mock interviews can help you articulate your skills confidently in a real-world context
Before applying, ensure all documents are organized: a polished resume, degree certificates, and any relevant certifications. Secure references from previous employers or colleagues in the travel industry to vouch for your reliability. Demonstrate field readiness by practicing GDS system navigation and reviewing IATA regulations. Professional behavior, such as punctuality and respectful communication, will leave a lasting impression on Bangladeshi employers.
