- Sat Jan 03, 2026 12:33 pm#18316
The role at Skills Hut Limited requires a proactive individual to drive sales through phone and digital channels, manage customer interactions, and contribute to business growth. You’ll work in a dynamic environment in Dhaka, balancing outbound calls, lead management, and CRM tasks while ensuring customer satisfaction. This position demands a blend of technical skills, emotional resilience, and a results-driven mindset to thrive in a fast-paced start-up setting.
• Core competencies employers value:
• Strong communication skills in both Bengali and English, with fluency in spoken Bengali
• Proficiency in telesales techniques and CRM systems
• Ability to handle customer complaints and resolve issues efficiently
• Experience in sales strategies and business development
• Emotional intelligence to manage stress and maintain professionalism under pressure
• Familiarity with corporate etiquette and team collaboration
Focus on highlighting local experience in sectors like training institutes or Edtech startups, as these align directly with the job’s requirements. If you’ve worked in NGOs or INGOs, emphasize your ability to engage stakeholders and manage field-based projects. Compliance with company protocols and a track record of meeting targets will also strengthen your profile.
• Education and certifications:
• Present your bachelor’s degree clearly, ensuring it’s relevant to sales, marketing, or business studies
• Include certifications in sales training, CRM tools, or digital marketing if applicable
• Highlight any soft skills training, such as emotional intelligence or leadership programs
• Software and tools:
• Demonstrate expertise in MS Office (Excel, PowerPoint, Outlook) for data management and reporting
• Mention familiarity with CRM platforms like Salesforce or HubSpot, if available
• Show proficiency in Bengali typing and mobile/laptop operations for daily tasks
• Interview preparation steps:
1. Research Skills Hut’s mission and courses to align your answers with their goals
2. Practice explaining your sales achievements using the STAR method (Situation, Task, Action, Result)
3. Prepare examples of resolving customer issues and managing high-pressure scenarios
4. Rehearse questions about company growth plans and how you’d adapt to a start-up culture
5. Dress professionally for the office interview and arrive 15 minutes early
• Final readiness checks:
1. Ensure your CV clearly states 3+ years of telesales experience in relevant sectors
2. Verify all certifications and training records are up to date
3. Prepare 2–3 professional references from previous roles
4. Review the company’s website and social media to understand its tone and values
5. Stay calm and confident, as the role prioritizes mental stability and ownership of outcomes
• Documents and behavior:
• Submit a well-structured CV with clear sections for experience, skills, and education
• Include a cover letter explaining why you’re a fit for Skills Hut’s mission
• Maintain punctuality, respect for colleagues, and a proactive attitude during interviews
• Demonstrate a growth mindset by showing willingness to learn and adapt to new challenges
• Core competencies employers value:
• Strong communication skills in both Bengali and English, with fluency in spoken Bengali
• Proficiency in telesales techniques and CRM systems
• Ability to handle customer complaints and resolve issues efficiently
• Experience in sales strategies and business development
• Emotional intelligence to manage stress and maintain professionalism under pressure
• Familiarity with corporate etiquette and team collaboration
Focus on highlighting local experience in sectors like training institutes or Edtech startups, as these align directly with the job’s requirements. If you’ve worked in NGOs or INGOs, emphasize your ability to engage stakeholders and manage field-based projects. Compliance with company protocols and a track record of meeting targets will also strengthen your profile.
• Education and certifications:
• Present your bachelor’s degree clearly, ensuring it’s relevant to sales, marketing, or business studies
• Include certifications in sales training, CRM tools, or digital marketing if applicable
• Highlight any soft skills training, such as emotional intelligence or leadership programs
• Software and tools:
• Demonstrate expertise in MS Office (Excel, PowerPoint, Outlook) for data management and reporting
• Mention familiarity with CRM platforms like Salesforce or HubSpot, if available
• Show proficiency in Bengali typing and mobile/laptop operations for daily tasks
• Interview preparation steps:
1. Research Skills Hut’s mission and courses to align your answers with their goals
2. Practice explaining your sales achievements using the STAR method (Situation, Task, Action, Result)
3. Prepare examples of resolving customer issues and managing high-pressure scenarios
4. Rehearse questions about company growth plans and how you’d adapt to a start-up culture
5. Dress professionally for the office interview and arrive 15 minutes early
• Final readiness checks:
1. Ensure your CV clearly states 3+ years of telesales experience in relevant sectors
2. Verify all certifications and training records are up to date
3. Prepare 2–3 professional references from previous roles
4. Review the company’s website and social media to understand its tone and values
5. Stay calm and confident, as the role prioritizes mental stability and ownership of outcomes
• Documents and behavior:
• Submit a well-structured CV with clear sections for experience, skills, and education
• Include a cover letter explaining why you’re a fit for Skills Hut’s mission
• Maintain punctuality, respect for colleagues, and a proactive attitude during interviews
• Demonstrate a growth mindset by showing willingness to learn and adapt to new challenges
