Senior Study Abroad Counselor – Aemers Admission Worldwide (Dhaka)
Posted: Fri Dec 12, 2025 1:13 pm
Preparation Guide for the Sr. Study Abroad Counselor Position at Aemers Admission Worldwide
1. Understand the Company and Role
• Review Aemers’ website, especially the “About Us,” services offered, and recent news.
• Familiarize yourself with the company’s core values: student‑centered service, global outreach, and personalized support.
• Note the destinations emphasized in the job description – Australia, the UK, USA, and Europe – and the related visa processes.
2. Align Your Resume and Cover Letter
• Highlight 1‑5 years of experience in education consulting, travel agencies, immigration services, or similar fields.
• Emphasize any work that involved managing Facebook, Instagram, WhatsApp, or other social‑media inquiries.
• List specific achievements such as conversion rates, number of enrollments handled, or revenue generated from counseling.
• Include keywords from the posting: Australia visa process, Europe visa processing, student counseling, USA visa processing, education counseling.
• Mention any experience creating promotional material, maintaining lead databases, or preparing performance reports.
3. Strengthen Subject‑Matter Knowledge
a. Visa Processes
– Study the latest requirements for Australian student visas, UK Tier‑4 visas, US F‑1 visas, and Schengen student visas.
– Prepare quick reference sheets that summarize eligibility, required documents, processing times, and common pitfalls.
b. Destination‑Specific Education Systems
– Know the academic calendars, entry requirements, tuition fee ranges, and scholarship opportunities for the four main regions.
– Be ready to discuss popular courses, ranking of institutions, and post‑study work options.
c. Test Preparation Services
– Review the basics of IELTS, TOEFL, SAT, GRE, and any other test prep services the firm offers, so you can advise students on timelines and preparation strategies.
4. Build Communication Skills
• Practice responding to mock student inquiries on social media platforms. Use a friendly yet professional tone, and keep responses concise (ideal length: 2‑3 short paragraphs).
• Conduct role‑play calls: one as the inbound student caller, another as the counselor. Focus on active listening, probing questions, and clear explanation of program details.
• Record and review your calls to spot filler words, pace issues, or unclear explanations.
5. Prepare for the Outreach and Conversion Aspect
• Review common objection‑handling techniques (e.g., concerns about cost, visa refusals, language barriers).
• Develop a short “elevator pitch” for each destination (30‑45 seconds) that highlights key benefits and differentiators of Aemers’ services.
• Create a basic follow‑up email template that can be customized for each lead, reinforcing next steps and attaching relevant brochures.
6. Familiarize Yourself with the Tools and Platforms
• Ensure you can efficiently navigate Facebook Business Suite, Instagram Direct, and WhatsApp Business.
• If you have not used a specific CRM (customer relationship management) system before, research common features: lead tagging, automated reminders, and reporting dashboards.
• Practice generating simple reports (weekly lead volume, conversion ratio, enrollment numbers) using Excel or Google Sheets.
7. Anticipate Interview Questions
– Tell us about a time you turned a cold lead into an enrolled student.
– How do you stay updated on changing visa regulations?
– Describe your approach to handling multiple inbound inquiries while maintaining quality.
– What strategies would you use to promote Aemers’ services on social media?
– How do you prioritize leads when you have a high volume of inquiries?
Prepare concise STAR (Situation, Task, Action, Result) stories for each.
8. Logistics and Presentation
• Dress in business‑casual attire appropriate for an office interview in Dhaka.
• Carry printed copies of your resume, a list of references, and any certificates related to visa processing or counseling.
• Arrive 10‑15 minutes early at the Aemers office (3/1 & 3/2, Block A, Mirpur Road, Sun Rise Plaza, Lalmatia).
9. Post‑Interview Follow‑Up
• Send a thank‑you email within 24 hours, reiterating your enthusiasm for the role and summarizing how your skills match the key responsibilities.
• Attach a brief one‑page “value proposition” that outlines your plan for the first 30 days (social‑media engagement, lead‑conversion strategy, reporting cadence).
10. Additional Preparation
• Review the compensation package: monthly salary range Tk. 25,000‑40,000, bonuses, mobile bill allowance, and other incentives. Be ready to discuss salary expectations within this band.
• Understand the work locations (Banani, Dhanmondi, Mohammadpur) and be prepared to commute or discuss any logistical considerations.
• Reflect on the age and gender requirements; ensure you can demonstrate compliance with the stated criteria.
By following these steps you will present yourself as a well‑rounded, knowledgeable, and proactive candidate who can immediately add value to Aemers Admission Worldwide’s study‑abroad counseling team. Good luck!
1. Understand the Company and Role
• Review Aemers’ website, especially the “About Us,” services offered, and recent news.
• Familiarize yourself with the company’s core values: student‑centered service, global outreach, and personalized support.
• Note the destinations emphasized in the job description – Australia, the UK, USA, and Europe – and the related visa processes.
2. Align Your Resume and Cover Letter
• Highlight 1‑5 years of experience in education consulting, travel agencies, immigration services, or similar fields.
• Emphasize any work that involved managing Facebook, Instagram, WhatsApp, or other social‑media inquiries.
• List specific achievements such as conversion rates, number of enrollments handled, or revenue generated from counseling.
• Include keywords from the posting: Australia visa process, Europe visa processing, student counseling, USA visa processing, education counseling.
• Mention any experience creating promotional material, maintaining lead databases, or preparing performance reports.
3. Strengthen Subject‑Matter Knowledge
a. Visa Processes
– Study the latest requirements for Australian student visas, UK Tier‑4 visas, US F‑1 visas, and Schengen student visas.
– Prepare quick reference sheets that summarize eligibility, required documents, processing times, and common pitfalls.
b. Destination‑Specific Education Systems
– Know the academic calendars, entry requirements, tuition fee ranges, and scholarship opportunities for the four main regions.
– Be ready to discuss popular courses, ranking of institutions, and post‑study work options.
c. Test Preparation Services
– Review the basics of IELTS, TOEFL, SAT, GRE, and any other test prep services the firm offers, so you can advise students on timelines and preparation strategies.
4. Build Communication Skills
• Practice responding to mock student inquiries on social media platforms. Use a friendly yet professional tone, and keep responses concise (ideal length: 2‑3 short paragraphs).
• Conduct role‑play calls: one as the inbound student caller, another as the counselor. Focus on active listening, probing questions, and clear explanation of program details.
• Record and review your calls to spot filler words, pace issues, or unclear explanations.
5. Prepare for the Outreach and Conversion Aspect
• Review common objection‑handling techniques (e.g., concerns about cost, visa refusals, language barriers).
• Develop a short “elevator pitch” for each destination (30‑45 seconds) that highlights key benefits and differentiators of Aemers’ services.
• Create a basic follow‑up email template that can be customized for each lead, reinforcing next steps and attaching relevant brochures.
6. Familiarize Yourself with the Tools and Platforms
• Ensure you can efficiently navigate Facebook Business Suite, Instagram Direct, and WhatsApp Business.
• If you have not used a specific CRM (customer relationship management) system before, research common features: lead tagging, automated reminders, and reporting dashboards.
• Practice generating simple reports (weekly lead volume, conversion ratio, enrollment numbers) using Excel or Google Sheets.
7. Anticipate Interview Questions
– Tell us about a time you turned a cold lead into an enrolled student.
– How do you stay updated on changing visa regulations?
– Describe your approach to handling multiple inbound inquiries while maintaining quality.
– What strategies would you use to promote Aemers’ services on social media?
– How do you prioritize leads when you have a high volume of inquiries?
Prepare concise STAR (Situation, Task, Action, Result) stories for each.
8. Logistics and Presentation
• Dress in business‑casual attire appropriate for an office interview in Dhaka.
• Carry printed copies of your resume, a list of references, and any certificates related to visa processing or counseling.
• Arrive 10‑15 minutes early at the Aemers office (3/1 & 3/2, Block A, Mirpur Road, Sun Rise Plaza, Lalmatia).
9. Post‑Interview Follow‑Up
• Send a thank‑you email within 24 hours, reiterating your enthusiasm for the role and summarizing how your skills match the key responsibilities.
• Attach a brief one‑page “value proposition” that outlines your plan for the first 30 days (social‑media engagement, lead‑conversion strategy, reporting cadence).
10. Additional Preparation
• Review the compensation package: monthly salary range Tk. 25,000‑40,000, bonuses, mobile bill allowance, and other incentives. Be ready to discuss salary expectations within this band.
• Understand the work locations (Banani, Dhanmondi, Mohammadpur) and be prepared to commute or discuss any logistical considerations.
• Reflect on the age and gender requirements; ensure you can demonstrate compliance with the stated criteria.
By following these steps you will present yourself as a well‑rounded, knowledgeable, and proactive candidate who can immediately add value to Aemers Admission Worldwide’s study‑abroad counseling team. Good luck!