- Mon Dec 15, 2025 8:57 am#12158
How to Prepare for the Position of Health Promoter Community Engagement Supervisor (Female Only) – MS F, Cox’s Bazar (Ukhia)
Below is a step‑by‑step guide covering everything you need to do from the moment you read the vacancy until the day of the interview. Follow each point carefully and keep a checklist so you can track your progress.
1. Understand the Role and Its Context
1. Read the job description several times. Note the three core pillars:
a) Supervising and training the outreach health‑promotion team (CBTM & host CHWs)
b) Coordinating community‑leader meetings and IEC material production
c) Supporting disease surveillance, data quality and SRH/SGBV activities.
2. Identify the “MSF values, standards and procedures” mentioned. Familiarise yourself with:
– The MSF charter and humanitarian principles (neutrality, independence, impartiality, humanity)
– The MSF “Code of Conduct” for staff, especially regarding community engagement and gender‑sensitive work.
3. Map the operating environment:
– Cox’s Bazar refugee camps (especially Ukhia) and the surrounding host communities.
– Key actors: camp management, local authorities, Rohingya community leaders, host‑community leaders, SRH teams, epidemiologists, surveillance teams.
4. Write a brief personal summary (3‑4 sentences) of why you are a good fit. Use the wording from the description (e.g., “organising, training and coaching,” “ensuring data accuracy,” “promoting SRH/SGBV safe spaces”).
2. Verify Eligibility & Required Skills
| Requirement | What you must confirm | How to document it |
|-|-||
| Age 18‑59 | Check your birthdate falls in the range. | Include a line in your CV “Date of birth: …”. |
| Education | Minimum: Diploma in social sciences, education, public health, or medical assistant. | Scan and upload the diploma certificate. |
| Experience | ≥ 1 year in MSF or health‑promotion/NGO role; supervisory experience preferred. | Provide work‑certificate(s) covering dates, role, duties. |
| Languages | • Advanced English – mandatory <br>• Advanced Chittagonian – mandatory <br>• Intermediate Rohingya – mandatory <br>• Advanced Bengali – desired | List each language with level (e.g., “English – C1 (Advanced)”) on CV; attach any language test or declaration if available. |
| Computer Skills | Advanced MS Office (Word, Excel, PowerPoint) + graphic‑design basics. | Mention specific tasks (e.g., “Designed IEC flyers using Canva/Photoshop”). |
| Desired extras | • Experience in Goyalmara hospital area <br>• Previous work with MSF <br>• Bachelor’s degree (asset) | Mention these in a “Additional qualifications” section, even if informal (e.g., “Completed 3‑month volunteer rotation at Goyalmara Hospital 2022”). |
3. Assemble Required Application Documents (PDF)
1. Updated Resume (max 2 pages)
- Header with full name, contact details, gender (required in the advert).
- “Professional Profile” (2‑3 lines) that mirrors the role’s main purpose.
- “Key Competencies” list that directly reflects the skills in the vacancy (training & coaching, community mobilisation, data validation, IEC production, surveillance coordination).
- Chronological work experience: for each role, list *responsibilities* and *achievements* that demonstrate the listed competencies. Use measurable outcomes where possible (e.g., “Trained 30 CHWs, resulting in a 20 % increase in correctly completed health‑education log‑books”).
- Education, certificates, language proficiency, computer skills, and any humanitarian trainings (e.g., “Basic Humanitarian Safety”, “Gender‑Based Violence Prevention”).
2. Cover Letter (1 page)
- Salutation: “Dear Recruitment Team, MSF”.
- Opening paragraph: state the position you are applying for and where you saw the vacancy.
- Two to three body paragraphs:
a) Describe your most relevant experience (supervising outreach teams, community‑leader meetings, IEC material creation).
b) Explain how you have ensured data quality and worked with epidemiologists or medical teams.
c) Highlight your language skills and cultural familiarity with Rohingya/host‑community contexts.
- Closing paragraph: express motivation to work for MSF, alignment with humanitarian values, and availability for an interview.
3. Educational Certificates (Diploma, any Bachelor’s degree, relevant trainings).
4. Working Certificates / Reference Letters (if you have them). Each should contain: employer name, dates of employment, role, and brief description of duties.
5. Optional – Language Test Proof (e.g., IELTS score, internal MSF language assessment). This can strengthen your application but is not mandatory.
Technical tip: Combine all files into a single PDF named exactly as the instruction suggests, e.g., “FirstName_LastName_MSf_HPCE_Supervisor.pdf”.
4. Tailor Your Application to MSF’s Selection Criteria
For each of the duties listed in the vacancy, write a short bullet (in a separate “Key Achievements” sheet) that shows you have performed the same or a very similar activity. Example format:
- *Organised monthly meetings with community leaders*: Managed logistics for 12 meetings in 2023, prepared agendas, captured minutes, and followed up on action points, resulting in a 15 % increase in community participation in health campaigns.
- *Developed IEC materials*: Designed 8 pictorial flyers on cholera prevention in Rohingyan dialect, pre‑tested them with focus groups, and achieved 90 % comprehension scores.
- *Supervised health‑promotion team*: Conducted quarterly performance appraisals, identified skill gaps, and delivered targeted training, which reduced data entry errors from 12 % to 3 %.
When you copy these into your CV or cover letter, use the exact terminology of the job description (e.g., “support supervision”, “on‑job training”, “surveillance of communicable diseases”).
5. Prepare for the Written / Online Application Platform
1. Visit the application link: https://ee.msf.org/x/QijWLjl3 (do it early, before the deadline).
2. Create an account or log in using your existing credentials.
3. Save a draft of each answer locally; copy‑paste into the web form to avoid data loss.
4. Upload the single PDF you created.
5. Double‑check that every mandatory field is completed (gender, age, language proficiency).
6. Submit and keep the confirmation email (or screenshot) as proof of submission.
6. Interview Preparation (Assuming a Two‑Stage Process)
A. General Humanitarian & MSF Knowledge
- Review MSF’s latest annual report (2024) – focus on operations in Bangladesh, especially Rohingya response.
- Be ready to discuss the five MSF core values and how you have applied them in past roles.
- Know the difference between “community‑based health promotion” and “facility‑based health education”.
B. Technical/Role‑Specific Questions
| Possible Question | How to Answer |
|-||
| Tell us about a time you trained a community health worker team. | Outline the need assessment, training design, delivery method, monitoring, and the results (use numbers). |
| How would you ensure IEC materials are culturally appropriate for Rohingya audiences? | Mention participatory design, focus‑group testing, use of pictograms, translation process, and validation by community leaders. |
| Describe your experience with disease surveillance and red‑flag reporting. | Discuss specific surveys you organized, data‑validation steps, communication with epidemiologists, and an example of an urgent response you triggered. |
| How do you handle gender‑sensitive topics such as SRH/SGBV in mixed‑gender settings? | Explain safe‑space creation, confidentiality protocols, involvement of female facilitators, and referral pathways. |
| What would you do if a team member consistently submitted low‑quality data? | Mention performance appraisal, coaching plan, on‑site observation, and escalation if needed. |
C. Behavioural/Leadership Questions
- “Give an example of a conflict you resolved between camp and host community leaders.”
- “How do you motivate volunteers in high‑stress environments?”
- “Describe a situation where you had to adapt quickly to an unexpected health emergency.”
Prepare STAR (Situation‑Task‑Action‑Result) stories for each.
D. Language Demonstration
- You may be asked to explain a health concept in simple Rohingyan or Chittagonian. Practice translating short messages (e.g., “Wash hands with soap before meals”).
E. Practical Logistics
- Confirm the interview format (Zoom, Teams, or in‑person at the Dhaka office). Test your internet connection, camera, microphone, and quiet background.
- Dress in smart‑casual business attire (no logos).
- Keep copies of your CV, cover letter, and certificates at hand for reference.
7. Final Checklist (Complete at least 48 hours before the deadline)
- [ ] Age and gender eligibility confirmed.
- [ ] All required documents scanned, clear, and compiled into one PDF.
- [ ] PDF file named correctly.
- [ ] Cover letter addresses each key duty from the vacancy.
- [ ] CV highlights relevant experience, language levels, and computer skills.
- [ ] Optional certificates (training, language test) attached.
- [ ] Application portal account created and login credentials saved.
- [ ] All mandatory fields in the online form filled.
- [ ] PDF uploaded successfully; confirmation saved.
- [ ] Backup copy of the entire application saved on a USB drive or cloud storage.
8. After Submission
- Set a reminder to follow up if you have not received an acknowledgment within 7 days.
- Continue reviewing MSF materials and stay updated on any news about the Cox’s Bazar operation.
- Prepare mentally for a possible rapid‑response interview (some MSF positions schedule interviews within 48 hours).
Good luck! By aligning every part of your application with the exact language of the vacancy, demonstrating concrete humanitarian experience, and showcasing your multilingual and supervisory capabilities, you will present a strong, MSF‑compatible profile for the Health Promoter Community Engagement Supervisor role.
Below is a step‑by‑step guide covering everything you need to do from the moment you read the vacancy until the day of the interview. Follow each point carefully and keep a checklist so you can track your progress.
1. Understand the Role and Its Context
1. Read the job description several times. Note the three core pillars:
a) Supervising and training the outreach health‑promotion team (CBTM & host CHWs)
b) Coordinating community‑leader meetings and IEC material production
c) Supporting disease surveillance, data quality and SRH/SGBV activities.
2. Identify the “MSF values, standards and procedures” mentioned. Familiarise yourself with:
– The MSF charter and humanitarian principles (neutrality, independence, impartiality, humanity)
– The MSF “Code of Conduct” for staff, especially regarding community engagement and gender‑sensitive work.
3. Map the operating environment:
– Cox’s Bazar refugee camps (especially Ukhia) and the surrounding host communities.
– Key actors: camp management, local authorities, Rohingya community leaders, host‑community leaders, SRH teams, epidemiologists, surveillance teams.
4. Write a brief personal summary (3‑4 sentences) of why you are a good fit. Use the wording from the description (e.g., “organising, training and coaching,” “ensuring data accuracy,” “promoting SRH/SGBV safe spaces”).
2. Verify Eligibility & Required Skills
| Requirement | What you must confirm | How to document it |
|-|-||
| Age 18‑59 | Check your birthdate falls in the range. | Include a line in your CV “Date of birth: …”. |
| Education | Minimum: Diploma in social sciences, education, public health, or medical assistant. | Scan and upload the diploma certificate. |
| Experience | ≥ 1 year in MSF or health‑promotion/NGO role; supervisory experience preferred. | Provide work‑certificate(s) covering dates, role, duties. |
| Languages | • Advanced English – mandatory <br>• Advanced Chittagonian – mandatory <br>• Intermediate Rohingya – mandatory <br>• Advanced Bengali – desired | List each language with level (e.g., “English – C1 (Advanced)”) on CV; attach any language test or declaration if available. |
| Computer Skills | Advanced MS Office (Word, Excel, PowerPoint) + graphic‑design basics. | Mention specific tasks (e.g., “Designed IEC flyers using Canva/Photoshop”). |
| Desired extras | • Experience in Goyalmara hospital area <br>• Previous work with MSF <br>• Bachelor’s degree (asset) | Mention these in a “Additional qualifications” section, even if informal (e.g., “Completed 3‑month volunteer rotation at Goyalmara Hospital 2022”). |
3. Assemble Required Application Documents (PDF)
1. Updated Resume (max 2 pages)
- Header with full name, contact details, gender (required in the advert).
- “Professional Profile” (2‑3 lines) that mirrors the role’s main purpose.
- “Key Competencies” list that directly reflects the skills in the vacancy (training & coaching, community mobilisation, data validation, IEC production, surveillance coordination).
- Chronological work experience: for each role, list *responsibilities* and *achievements* that demonstrate the listed competencies. Use measurable outcomes where possible (e.g., “Trained 30 CHWs, resulting in a 20 % increase in correctly completed health‑education log‑books”).
- Education, certificates, language proficiency, computer skills, and any humanitarian trainings (e.g., “Basic Humanitarian Safety”, “Gender‑Based Violence Prevention”).
2. Cover Letter (1 page)
- Salutation: “Dear Recruitment Team, MSF”.
- Opening paragraph: state the position you are applying for and where you saw the vacancy.
- Two to three body paragraphs:
a) Describe your most relevant experience (supervising outreach teams, community‑leader meetings, IEC material creation).
b) Explain how you have ensured data quality and worked with epidemiologists or medical teams.
c) Highlight your language skills and cultural familiarity with Rohingya/host‑community contexts.
- Closing paragraph: express motivation to work for MSF, alignment with humanitarian values, and availability for an interview.
3. Educational Certificates (Diploma, any Bachelor’s degree, relevant trainings).
4. Working Certificates / Reference Letters (if you have them). Each should contain: employer name, dates of employment, role, and brief description of duties.
5. Optional – Language Test Proof (e.g., IELTS score, internal MSF language assessment). This can strengthen your application but is not mandatory.
Technical tip: Combine all files into a single PDF named exactly as the instruction suggests, e.g., “FirstName_LastName_MSf_HPCE_Supervisor.pdf”.
4. Tailor Your Application to MSF’s Selection Criteria
For each of the duties listed in the vacancy, write a short bullet (in a separate “Key Achievements” sheet) that shows you have performed the same or a very similar activity. Example format:
- *Organised monthly meetings with community leaders*: Managed logistics for 12 meetings in 2023, prepared agendas, captured minutes, and followed up on action points, resulting in a 15 % increase in community participation in health campaigns.
- *Developed IEC materials*: Designed 8 pictorial flyers on cholera prevention in Rohingyan dialect, pre‑tested them with focus groups, and achieved 90 % comprehension scores.
- *Supervised health‑promotion team*: Conducted quarterly performance appraisals, identified skill gaps, and delivered targeted training, which reduced data entry errors from 12 % to 3 %.
When you copy these into your CV or cover letter, use the exact terminology of the job description (e.g., “support supervision”, “on‑job training”, “surveillance of communicable diseases”).
5. Prepare for the Written / Online Application Platform
1. Visit the application link: https://ee.msf.org/x/QijWLjl3 (do it early, before the deadline).
2. Create an account or log in using your existing credentials.
3. Save a draft of each answer locally; copy‑paste into the web form to avoid data loss.
4. Upload the single PDF you created.
5. Double‑check that every mandatory field is completed (gender, age, language proficiency).
6. Submit and keep the confirmation email (or screenshot) as proof of submission.
6. Interview Preparation (Assuming a Two‑Stage Process)
A. General Humanitarian & MSF Knowledge
- Review MSF’s latest annual report (2024) – focus on operations in Bangladesh, especially Rohingya response.
- Be ready to discuss the five MSF core values and how you have applied them in past roles.
- Know the difference between “community‑based health promotion” and “facility‑based health education”.
B. Technical/Role‑Specific Questions
| Possible Question | How to Answer |
|-||
| Tell us about a time you trained a community health worker team. | Outline the need assessment, training design, delivery method, monitoring, and the results (use numbers). |
| How would you ensure IEC materials are culturally appropriate for Rohingya audiences? | Mention participatory design, focus‑group testing, use of pictograms, translation process, and validation by community leaders. |
| Describe your experience with disease surveillance and red‑flag reporting. | Discuss specific surveys you organized, data‑validation steps, communication with epidemiologists, and an example of an urgent response you triggered. |
| How do you handle gender‑sensitive topics such as SRH/SGBV in mixed‑gender settings? | Explain safe‑space creation, confidentiality protocols, involvement of female facilitators, and referral pathways. |
| What would you do if a team member consistently submitted low‑quality data? | Mention performance appraisal, coaching plan, on‑site observation, and escalation if needed. |
C. Behavioural/Leadership Questions
- “Give an example of a conflict you resolved between camp and host community leaders.”
- “How do you motivate volunteers in high‑stress environments?”
- “Describe a situation where you had to adapt quickly to an unexpected health emergency.”
Prepare STAR (Situation‑Task‑Action‑Result) stories for each.
D. Language Demonstration
- You may be asked to explain a health concept in simple Rohingyan or Chittagonian. Practice translating short messages (e.g., “Wash hands with soap before meals”).
E. Practical Logistics
- Confirm the interview format (Zoom, Teams, or in‑person at the Dhaka office). Test your internet connection, camera, microphone, and quiet background.
- Dress in smart‑casual business attire (no logos).
- Keep copies of your CV, cover letter, and certificates at hand for reference.
7. Final Checklist (Complete at least 48 hours before the deadline)
- [ ] Age and gender eligibility confirmed.
- [ ] All required documents scanned, clear, and compiled into one PDF.
- [ ] PDF file named correctly.
- [ ] Cover letter addresses each key duty from the vacancy.
- [ ] CV highlights relevant experience, language levels, and computer skills.
- [ ] Optional certificates (training, language test) attached.
- [ ] Application portal account created and login credentials saved.
- [ ] All mandatory fields in the online form filled.
- [ ] PDF uploaded successfully; confirmation saved.
- [ ] Backup copy of the entire application saved on a USB drive or cloud storage.
8. After Submission
- Set a reminder to follow up if you have not received an acknowledgment within 7 days.
- Continue reviewing MSF materials and stay updated on any news about the Cox’s Bazar operation.
- Prepare mentally for a possible rapid‑response interview (some MSF positions schedule interviews within 48 hours).
Good luck! By aligning every part of your application with the exact language of the vacancy, demonstrating concrete humanitarian experience, and showcasing your multilingual and supervisory capabilities, you will present a strong, MSF‑compatible profile for the Health Promoter Community Engagement Supervisor role.
