- Fri Dec 19, 2025 12:59 am#13423
This role at Sony Plus is ideal for an ambitious student or young professional seeking to gain practical experience in sales and marketing, particularly in the customer service and outreach sectors. The position will allow you to develop essential skills such as communication, negotiation, and customer relationship management while working closely with a team focused on achieving sales goals.
Key Skills and Competencies:
• Call Center and Telesales Experience
• Customer Service and Client Care
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Basic Knowledge of Social Media Platforms for Business Use
Experience to Emphasize:
- Local experience working in customer service or call center roles
- Exposure to NGOs or INGOs where you might have handled community outreach or client engagement
- Any field-based work related to sales, marketing, or community development will be beneficial
Education and Certifications:
- Highlight your education, starting with Higher Secondary, followed by Diploma, and then Bachelor/Honors degrees if applicable. Mention any relevant certifications in customer service, communication skills, or CRM software.
Tools and Software Knowledge:
- Familiarity with Customer Relationship Management (CRM) systems
- Proficiency in using social media platforms like Facebook, Instagram, and WhatsApp for business purposes
- Basic understanding of telecommunication services
Interview Preparation:
1. Research Sony Plus and their business operations
2. Prepare examples from previous work or studies that demonstrate your communication skills and customer service experience
3. Be ready to discuss your understanding of CRM systems and how you can contribute to the team's success
4. Practice common interview questions, focusing on your ability to persuade and handle client interactions
Interview Expectations in Bangladesh:
- Be punctual and dressed appropriately for a job interview
- Demonstrate enthusiasm and readiness to learn new skills
- Show examples of how you have successfully communicated with clients or managed customer relationships
Steps for Interview Preparation:
1. Review the job description thoroughly
2. Prepare a list of questions about the company culture, work environment, and team dynamics
3. Practice answering common interview questions, focusing on your communication style and sales approach
4. Ensure you are familiar with local business etiquette and norms
Final Readiness Checks:
- Proofread your resume and cover letter for any errors
- Confirm the exact address of Sony Plus in Dhanmondi
- Prepare a portfolio or examples of your past work related to customer service or sales
- Research local transport options to ensure you can reach the interview location on time
Documents and References:
- Bring multiple copies of your updated resume and cover letter
- Have references ready, preferably from previous employers or instructors who can speak to your communication skills and customer service experience
- Ensure all documents are in Bangla or English with a clear signature
Professional Behavior:
- Demonstrate honesty and integrity throughout the application process
- Dress professionally for interviews
- Be punctual and prepared to discuss your long-term career goals, especially how you see Sony Plus fitting into those plans
By focusing on these areas, you can effectively prepare for the internship at Sony Plus and stand out as a strong candidate.
Key Skills and Competencies:
• Call Center and Telesales Experience
• Customer Service and Client Care
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Basic Knowledge of Social Media Platforms for Business Use
Experience to Emphasize:
- Local experience working in customer service or call center roles
- Exposure to NGOs or INGOs where you might have handled community outreach or client engagement
- Any field-based work related to sales, marketing, or community development will be beneficial
Education and Certifications:
- Highlight your education, starting with Higher Secondary, followed by Diploma, and then Bachelor/Honors degrees if applicable. Mention any relevant certifications in customer service, communication skills, or CRM software.
Tools and Software Knowledge:
- Familiarity with Customer Relationship Management (CRM) systems
- Proficiency in using social media platforms like Facebook, Instagram, and WhatsApp for business purposes
- Basic understanding of telecommunication services
Interview Preparation:
1. Research Sony Plus and their business operations
2. Prepare examples from previous work or studies that demonstrate your communication skills and customer service experience
3. Be ready to discuss your understanding of CRM systems and how you can contribute to the team's success
4. Practice common interview questions, focusing on your ability to persuade and handle client interactions
Interview Expectations in Bangladesh:
- Be punctual and dressed appropriately for a job interview
- Demonstrate enthusiasm and readiness to learn new skills
- Show examples of how you have successfully communicated with clients or managed customer relationships
Steps for Interview Preparation:
1. Review the job description thoroughly
2. Prepare a list of questions about the company culture, work environment, and team dynamics
3. Practice answering common interview questions, focusing on your communication style and sales approach
4. Ensure you are familiar with local business etiquette and norms
Final Readiness Checks:
- Proofread your resume and cover letter for any errors
- Confirm the exact address of Sony Plus in Dhanmondi
- Prepare a portfolio or examples of your past work related to customer service or sales
- Research local transport options to ensure you can reach the interview location on time
Documents and References:
- Bring multiple copies of your updated resume and cover letter
- Have references ready, preferably from previous employers or instructors who can speak to your communication skills and customer service experience
- Ensure all documents are in Bangla or English with a clear signature
Professional Behavior:
- Demonstrate honesty and integrity throughout the application process
- Dress professionally for interviews
- Be punctual and prepared to discuss your long-term career goals, especially how you see Sony Plus fitting into those plans
By focusing on these areas, you can effectively prepare for the internship at Sony Plus and stand out as a strong candidate.
