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Discussion on job preparation guideline
#10917
Preparation Guide for the Tele‑Sales Executive (Commission‑Based) Position at Leadswin Limited



1. Understand the Role and the Company
- Position: Tele‑Sales Executive (Part‑time, 3 hours per day)
- Location: Leadswin Limited, Quantum Emerald Point, 5th Floor, Sector‑11, Uttara, Dhaka
- Shift Options: 10 am‑1 pm or 2 pm‑5 pm
- Product to Sell: Eduman Software Solution – a demand‑driven, cloud‑based school, college & madrasah management system.
- Company Profile: Leadswin Limited is an EdTech and digital‑transformation firm focused on modernising Bangladesh’s education sector with automation, data‑driven tools and online communication platforms.

2. Core Requirements at a Glance
- Age: 19‑30 years, female candidates only
- Education: H.S.C. or fresh graduate
- Minimum tools: Smartphone and laptop, basic computer skills
- Work environment: Office‑based, fully disciplined, 100 % safe for women
- Compensation: 100 % commission, paid weekly, transparent payout

3. Essential Skills to Highlight
- Attractive, confident voice for telephone conversations
- Strong client‑convincing power and persuasion techniques
- High energy, self‑motivation and target‑oriented mindset
- Basic internet browsing, online work proficiency, Microsoft Excel basics
- Quick learning ability, problem‑solving and ability to build rapport quickly over the phone
- Professional etiquette, polite and courteous demeanor

4. Recommended Skills to Develop
- Customer Service fundamentals (handling objections, active listening)
- Telesales best practices (script development, call flow management)

5. Pre‑Application Checklist

| Item | Action |
|||
| Resume | Tailor it to highlight H.S.C. or graduate status, any previous sales/customer‑service exposure, computer literacy and communication abilities. Use bullet points that reflect the listed skills (voice, persuasion, internet work, Excel). |
| Cover Letter | Write a brief letter (150‑200 words) expressing enthusiasm for Eduman’s product, willingness to work in a corporate office, and your drive for high commission earnings. Mention you meet the age and gender criteria. |
| Documents | Prepare scanned copies of H.S.C. certificate, recent passport‑size photograph, and a copy of your national ID. |
| Technical Setup | Ensure your smartphone and laptop are fully functional, have stable internet access, and install basic tools (Microsoft Excel, PDF viewer). |
| Personal Pitch | Prepare a 30‑second self‑introduction covering: name, education, why you are interested in tele‑sales, and a key strength (e.g., “I have an engaging voice and enjoy helping clients discover solutions”). |
| Availability Confirmation | Decide which shift (morning or afternoon) you will prefer and be ready to state it during the interview. |

6. Study the Product
- Visit https://edumanbd.com/ and explore the solution’s features: fee collection, attendance, result processing, parent communication, cloud backup, etc.
- Note three‑to‑five key benefits that would appeal to school administrators (e.g., “eliminates manual paperwork, saves time, ensures accurate data, improves parent‑teacher communication”).
- Prepare a short explanation (one‑minute) of how Eduman can solve common pain points for educational institutions.

7. Master Tele‑Sales Fundamentals

1. Call Preparation
- Research typical decision‑makers in schools (principals, heads of administration).
- Draft a concise script: greeting → introduction → value proposition → probing questions → handling objections → call‑to‑action (schedule demo/meeting).

2. Voice and Tone
- Practice speaking clearly, at a moderate pace, with a friendly yet professional tone.
- Record yourself and listen for fillers (“um”, “like”). Eliminate them.

3. Active Listening
- Use mirroring techniques: repeat key words the prospect says to show understanding.
- Ask open‑ended questions to uncover needs (“What challenges do you face with fee collection?”).

4. Objection Handling
- Prepare responses for common concerns: cost, change‑management, data security.
- Emphasise Eduman’s nationwide support and cloud security.

5. Closing Techniques
- Use assumptive close (“When would be a convenient time for a short demo this week?”).
- Set a clear next step and confirm contact details.

8. Interview Preparation

- Dress Code: Business‑casual (formal shirt/blouse, neat trousers/skirts).
- Arrival: Reach the office at least 10 minutes early. Bring a notebook, pen, and a copy of your resume.
- Typical Questions & Suggested Answers

1. *Why do you want to work in tele‑sales for an EdTech product?*
– “I am passionate about education and believe Eduman’s solution can transform schools. My communication skills and desire to earn based on performance make tele‑sales an ideal fit.”

2. *How will you build rapport with a school principal over the phone?*
– “I start with a respectful greeting, quickly demonstrate I understand their challenges, and use an engaging tone. I listen actively, repeat key points, and tailor my pitch to their specific needs.”

3. *Give an example of a time you convinced someone to try something new.*
– Provide a concise story from any academic project, part‑time job, or personal experience where you persuaded a peer or teacher to adopt a new tool or method.

4. *How do you stay motivated when commissions are the only income?*
– “I set daily and weekly targets, track my call metrics, celebrate small wins, and continuously improve my approach through feedback and self‑learning.”

5. *What do you understand about Eduman’s key features?*
– Summarise three main features (e.g., automated fee collection, real‑time attendance tracking, parent‑teacher communication portal) and explain the benefit to schools.

- Practical Test: Be ready for a short role‑play where the interviewer acts as a school decision‑maker. Demonstrate greeting, value proposition, probing, objection handling and closing within 5‑6 minutes.

9. Post‑Interview Follow‑Up

- Send a thank‑you email within 24 hours, reiterating your interest, summarising a key point from the conversation, and attaching your resume again.
- Mention your readiness to start on the preferred shift and your availability for any further assessments.

10. Ongoing Self‑Improvement (If Hired)

- Allocate 30 minutes daily after work to review call recordings (if provided) and note improvement areas.
- Join online webinars on sales psychology and EdTech trends to stay updated.
- Set weekly commission goals and track them in an Excel sheet (simple columns: date, calls made, contacts reached, demos scheduled, commissions earned).



Key Takeaways
- Study Eduman’s product thoroughly; you are selling a solution, not just a software.
- Polish your telephone voice, confidence, and ability to build quick rapport.
- Prepare a concise, targeted resume and cover letter that mirror the job’s required skills.
- Practice common interview questions and a role‑play call scenario.
- Demonstrate a proactive, goal‑driven mindset that aligns with the 100 % commission structure.

Good luck with your application and future interviews!
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